Our Guarantees

30-Day Money Back Guarantee

At International Diamond Center we give each and every customer a full 30 day money back guarantee (not a store credit) with the purchase of a diamond. You won’t find that same assurance from dealers who do not own the diamonds they are selling. We want you to be delighted with your purchase, not stuck with it.

Lifetime Value Upgrade

International Diamond Center offers a lifetime upgrade for any diamond* you buy from us. If you ever decide to trade in, we’ll give you the full amount of your original purchase price towards the purchase of a new diamond* of greater value. We do not require you to double your money or double your carat weight, like most retailers. We keep it simple. If you buy a diamond today for $5,000 and in year decide to trade it for a diamond that costs $5,500, you’ll only have to pay $500.

90-Day Price Protection Guarantee

If within 90 days of your purchase, you find a diamond with the same specifications, that has been graded by the same gemological laboratory, at a lower price, anywhere in the United States, International Diamond Center will match that price and give you 10% of the difference.

Added Value Assurances

At International Diamond Center, our commitment to you does not end when you walk out the door with your purchase!  We pledge to provide you the highest levels of quality, value and personal service available, so your complete satisfaction is guaranteed! That’s why every diamond solitaire purchase at International Diamond Center includes:

  • Free mounting of diamond
  • Free appraisals for insurance purposes
  • Free cleaning and polishing
  • Free sizing
  • Free maintenance inspections

Our Warranties

At International Diamond Center we stand behind each piece of fine jewelry we sell with a no-hassle warranty that guarantees you peace of mind with your purchase.

  • Bridal & Fashion Jewelry- Your fine jewelry purchase is always fully warranted against any defects in material or craftsmanship for one full year from the date of purchase.
  • Estate Jewelry- Our estate jewelry has been fully inspected and is guaranteed to ensure your purchase is in fine condition. Every estate jewelry purchase comes with a 90 day warranty against loss of accent diamonds.
  • Watches- All timepieces purchased from International Diamond Center (new or used) are fully warranted against any defects in materials or craftsmanship for one full year from the date of purchase.

We know that your jewelry is special to you, which is why we offer complementary cleaning and inspection for as long as you own it. Visit any of our showrooms and one of our professionals will refresh your jewelry and thoroughly inspect it to ensure that it is in pristine condition.

We suggest that you have your jewelry cleaned and inspected every six months to ensure the beauty and longevity of your cherished treasures.  Occasionally, we may recommend repairs to parts of a jewelry piece to protect it from loss or damage. In the event that such repairs are needed, you may be charged a nominal fee. 

 

* Applies to loose diamonds, diamond solitaires and diamond studs. Does not apply to mountings.