IDC Careers- Office Coordinator


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Position: Office Coordinator
Reports to:
 Store Manager
Status: Hourly, Non- Exempt

General Definition of Work:

Performs work overseeing the back office with a variety of tasks: shipping and receiving inventory, managing special orders, ordering supplies, maintaining the store's retail logs, ensuring that all daily, ad hoc duties as assigned by the Store Manager, and other work as apparent or assigned.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without a reasonable accommodation.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Balance the daily business for the store, including cash and check deposits and reports verifying payment totals.
• Maintain various daily logs in Excel, including trade-in logs, shipping logs, and 7-day preview logs.
• Photograph Special Orders received and upload them to the POS system.
• Process inventory, including transfers from the other stores and Special Orders.
• Reconcile inventory on a daily and quarterly basis in the POS system.
• Process vendor returns and repairs.
• Order supplies for the store and the jeweler.
• Perform Quality Control on all Special Orders from vendors.
• Enter Special Orders and vendor invoices.
• Assist with answering the phones at the store.
• Ship packages out daily to other stores, vendors, and customers.
• Receive packages daily from vendors and other stores.
• Provide other related duties as assigned by the Store Manager.


• Strong attention to detail.
• Strong communication skills.
• Strong computer skills.
• Follow-up skills.
• Problem solving and interpersonal skill.s


• Must have a valid driver’s license
• Must pass a background check
• Must pass a drug screen

May 2024

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