International Diamond Center's commitment to you continues long after you walk out the door with your purchase! We pledge to provide you the highest levels of quality, value and personal service available, so your complete satisfaction is guaranteed!
We realize that the purchase of a diamond can be a very difficult decision. If for any reason you are not satisfied with your diamond purchase, simply return your diamond within 30 days from the date of purchased, for a full refund or exchange.
*30-Day Money-Back Guarantee applies to loose diamonds, diamond solitaires and diamond studs only. Does not apply to mountings.
If within 90 days of your purchase, you find a diamond with the same specifications, that has been graded by the same gemological laboratory, at a lower price, anywhere in the United States, International Diamond Center will match that price AND give you 10% of the difference.
International Diamond Center offers a lifetime value upgrade for any diamond* you buy from us. If you ever decide to trade in or upgrade your diamond for a larger or higher quality one, we’ll give you the full amount of your original purchase price towards the purchase of a new diamond* of greater value, you only pay the difference. We do not require you to double your money, like most retailers. Better yet, when you upgrade your diamond at least 12 months after your original purchase, we will give you a one-time, 10% bonus** on what you paid for it toward your next center diamond. So, the diamond you originally paid $5,000 for, is now worth $5,500 in trade-up value. - exclusively at IDC.
*Our Lifetime Value Upgrade policy applies to the center diamond only and does not apply to mountings, wedding bands and fashion jewelry. This policy applies to the original purchaser and is non-transferrable.
**Extra 10% bonus is only offered on your first diamond upgrade. All subsequent diamond upgrades will be at 100% of the purchase price.
We know that your jewelry is special to you, which is why we offer complimentary cleaning and inspection for as long as you own it. Visit any of our showrooms and one of our professionals will refresh your jewelry and thoroughly inspect it to ensure that it is in pristine condition.
Occasionally, we may recommend repairs to parts of a jewelry piece to protect it from loss or damage. In the event that such repairs are needed, you may be charged a nominal fee.
- FREE Ring Sizing
- FREE Insurance Appraisals
- FREE Rhodium Finish
- FREE New Prongs
- FREE New Head
- FREE Accent Diamond Replacement
- FREE Tighten Stone
- FREE Solder Chain
- FREE Replace Clasp
All of our fine jewelry comes with the peace of mind of a no-hassle warranty.
Your fine jewelry purchase is always fully warranted against normal wear and tear, including our lifetime jewelry benefits. Damage that falls outside of normal wear and tear could incur a nominal repair fee.
All of our estate jewelry is fully warranted against any defects in material or craftsmanship for one full year from the date of purchase.
All new or pre-owned timepieces are fully warranted against any defects in materials or craftsmanship for one full year from the date of purchase.