International Diamond Center's commitment to you continues long after you walk out the door with your purchase! We pledge to provide you the highest levels of quality, value and personal service available, so your complete satisfaction is guaranteed!
Our Guarantees
We realize that the purchase of a diamond can be a very difficult decision. If for any reason you are not satisfied with your diamond purchase, simply return your diamond within 30 days from the date of purchased, for a full refund or exchange.
* 30-Day Money-Back Guarantee applies to loose diamonds, diamond solitaires and diamond studs only. Does not apply to complete rings, mountings or fashion jewelry items.If within 90 days of your purchase, you find a diamond with the same specifications, that has been graded by the same gemological laboratory, at a lower price, anywhere in the United States, International Diamond Center will match that price AND give you 10% of the difference.
* Best Price Guarantee may not combined with any other discount, promotion or financing offer.International Diamond Center offers a lifetime value upgrade for any diamond* you buy from us. If you ever decide to trade in or upgrade your diamond for a larger or higher quality one, we’ll give you the full amount of your original purchase price towards the purchase of a new diamond* of greater value, you only pay the difference. We do not require you to double your money, like most retailers.
*Our Lifetime Value Upgrade policy applies to loose diamonds (center diamond), diamond solitaire rings, diamond stud earrings and diamond solitaire pendants. It does not apply to mountings, wedding bands and fashion jewelry. This policy applies to the original purchaser and is non-transferable.
Complete Diamond Engagement Rings and 3-Stone Diamond Rings: 2x original purchase price.
Other Diamond Jewelry: 2.5x the original price.
We know that your jewelry is special to you, which is why we offer complimentary cleaning and inspection for as long as you own it. Visit any of our showrooms and one of our professionals will refresh your jewelry and thoroughly inspect it to ensure that it is in pristine condition.
Occasionally, we may recommend repairs to parts of a jewelry piece to protect it from loss or damage. In the event that such repairs are needed, you may be charged a nominal fee.
*Free sizing may not apply to certain designer lines
- FREE Ring Sizing*
- FREE Insurance Appraisals
- FREE Rhodium Finish
- FREE New Prongs
- FREE New Head
- FREE Accent Diamond Replacement
- FREE Tighten Stone
- FREE Solder Chain
- FREE Replace Clasp
Our Warranties
All of our fine jewelry comes with the peace of mind of a no-hassle warranty.
Your fine jewelry purchase is always fully warranted against normal wear and tear, including our lifetime jewelry benefits. Damage that falls outside of normal wear and tear could incur a nominal repair fee.
All of our estate jewelry is fully warranted against any defects in material or craftsmanship for one full year from the date of purchase.
All new or pre-owned timepieces are fully warranted against any defects in materials or craftsmanship for one full year from the date of purchase.