Return Policy

Our return policy is designed to ensure a fair and satisfactory shopping experience. In the event that you are not completely satisfied with your purchase of a loose diamond, diamond solitaire, or diamond studs, you may return it within 30 days from the date of purchase for a full refund. Please note that the item must be in its original, unaltered condition and accompanied by the original receipt and if applicable, original certificate.

For certain items, including those sized, altered, or made-to-order pieces, returns are not accepted. We encourage customers to carefully consider their purchases before completing the transaction. Should you have any questions or concerns about a particular item, please feel free to reach out to our customer service team for assistance. For all other items, our policy only allows for exchanges within 30 days from purchase date. Please be aware that we reserve the right to refuse a return based on various factors, such as the condition of the item or if it falls outside the designated return window.

Please be aware that this return policy does not extend to our complete rings, mountings, or fashion jewelry items. Once these items have been purchased, they are considered final sale and cannot be returned or refunded.
We strive to provide accurate descriptions and images of our products to help you make informed decisions. However, please understand that variations may occur due to factors beyond our control, such as lighting conditions or individual screen settings.

We value your satisfaction and are here to address any issues you may encounter. If you have any questions or require further clarification regarding our return policy, please do not hesitate to contact us. Thank you for choosing International Diamond Center.